Welcome to Joy Taxi Pvt Ltd. Please note that the company & the customer both will be bound by the terms and conditions specified here. You consent to abide by and be bound by the terms of use and the privacy policy of the website of joytaxis.com. We request you to please read these terms carefully.

• AC will not work in hill areas or stopped / parked vehicle.
• Driver will not drive on No-entry zones and should not be forced to drive on narrow streets or roads which can create traffic jam or hazard to vehicle & human life.
• In some hill area roads driving after sunset and music is not allowed due to risk of life. Kindly cooperate for the same.
• In case of snowfall/roadblock on the road car will not go ahead. Additional/further transfer must be arranged at your own cost.
• Pick up and drop point will be one only (If multiple pickups and drop please mentions email conversation before booking)
• Parking will be paid one place one time each day. In the same day if the guest want to visit the place again it should be paid
  by the guest.
• Total amount is valid only for places which is mention in the tour itinerary.
• Tour destination/route cannot change without prior notice (Amended route and tour Destination rates may be changed)
• We count 1 day from 6 am till 8 pm if you need a vehicle before 6 am or after 09 pm in that case client will pay extra
  charges.
• If the vehicle is not in the good condition, please contact the company immediately.
• The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India. If the prices increased more
  than 5 % than the time of booking we will increase the rate even if the rates are confirmed earlier.
• Any abuse to our drivers or unacceptable behavior or driver feels in risk the driver has the right to ask the passengers to
  leave the vehicle.
• Joy Taxi Pvt Ltd reserves the right to give you a similar car if the car you booked is unavailable.
• To reach airport/railway transfers/some important meeting on the time it is the customer’s responsibility to inform the driver or company at enough notice to reach a place on time. Any delay due to unavoidable circumstances like a roadblock, strike,
  traffic jam, technical breakdowns, accidents, severe weather conditions, natural disasters, or any other situation beyond our
  control Company is not held responsible.
• Don’t force the driver to drive beyond the safe speed limit.
• At many of the tourist destination/hill station – some of the road/shopping market/mall road have “NO ENTRY” for all / some
  bigger tourist vehicles depends on destination along with time restrictions also. In this kind of situation, guests have to
  manage another available mode of transport with an additional cost and on a direct payment basis, this cost is not included in the ideal package inclusion.
• Some time vehicle parking area little far from the sightseeing spots. Guests need to reach the parking at their own cost.
• Vehicle will be permitted to use for sightseeing points on the route and inside the city limits or which is mentioned in the
  itinerary. For additional sightseeing, off route sightseeing, sightseeing not inside the city limits or substitute sightseeing
  kindly contact the company. Refund is not possible if any particular sightseeing point is not covered. In case you want some
  excursions kindly inform the company in advance or discuss these things with the company rather than the driver.
• All nearby sightseeing points should be covered together. The vehicle will not come again on the same route for sightseeing
  which has been left. However in case of sometime issues with some particular place we can adjust.
• Any cost increased due to circumstances beyond our control resulting in forcefully extra days will be charged at nominal
  charges.

Payments

• Advance payment must be paid for each booking as per the email conversation.
• Driver will take full balance payment at pick up time at hotel/airport/railway station / Home If the payment on the credit
  card / Debit Card / Net Banking is declined / Failed for some reason, for alternate payment instructions you must call in Joy
  Taxi Pvt Ltd, 72 hours prior to the time of departure, else the order is liable to be canceled.
• Sometimes online Payment takes 24 hours to 36 hours To Reflect Amount in Our Account and We Cannot Confirm or Provide any
  Services unless we received amount.

Breakdown

• Our vehicles are well maintained and we regularly send them for a check-up. Due to any reason (beyond our control) if the
  vehicle breakdown anywhere Joy Taxi Pvt Ltd is not responsible. We will try our best to arrange another vehicle as soon as
  possible for the major problems. For minor problems that will not take much time, the vehicle will be repaired. Kindly
  cooperate. In case of flight delays or hotel cancelation we are not responsible if it is not our fault.
• We shall not be responsible for any delays & alterations in the program or expenses incurred directly or indirectly due to
  natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blocks due
  to political unrest or any such incidents.
• Joy Taxi Pvt Ltd Here by expressly disclaims any implied warranties imputed by the laws of any jurisdictions or country
  other than India. Joy Taxi Pvt Ltd considers itself an intends to the jurisdictions only of the court of Gautam Buddh Nagar
  (Noida) Uttar Pradesh India.